Stephanie Tully announces Jetstar will charge passengers for overhead locker space starting February 2027
Jetstar CEO Stephanie Tully announced that the budget airline will begin charging passengers for overhead locker space starting February 2, 2027. The new policy replaces the current 7kg weight limit on hand luggage with a size-based model where tickets will only include one small bag that fits under the seat. Passengers wishing to carry a larger bag into the overhead locker will need to purchase 'Priority Carry-on' space, with prices starting at A$25 depending on the route. Stephanie Tully stated that the move follows extensive research and feedback from customers and crew who found gate weighing and limited locker space to be stressful. The administration of the airline aims to make better use of overhead locker space and streamline boarding to ensure flights depart on time. While some travelers expressed frustration over the additional fees, experts like Warren Duke warned that the shift could lead more passengers to opt for checked baggage, which may have different insurance coverage for items like jewelry and cameras. The airline remains in line with global low-cost carriers like Ryanair and EasyJet.
Sources
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Jetstar: Mixed reactions in Australia as airline introduces fees for overhead carry-on luggage
BBC
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‘Just an easy cash grab’: why Jetstar is charging customers for carry-on luggage
The Guardian
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Major travel insurance flaw in Jetstar's new $25 carry-on rule: 'Really peculiar'
Yahoo Lifestyle Australia