Amazon Prime customers can claim refunds of up to $51 following a $2.5 billion settlement with the Federal Trade Commission.
Amazon Prime customers who enrolled unintentionally or struggled to cancel their subscriptions between 2019 and 2025 can now claim refunds of up to $51. The company reached a $2.5 billion settlement with the Federal Trade Commission after the agency alleged that Amazon failed to obtain informed consent from users and made the cancellation process difficult. To qualify, eligible consumers must have used between four and nine Prime benefits during any 12-month period of enrollment. Claims must be submitted through the official settlement website by July 27, 2026. While Amazon did not admit wrongdoing, the settlement requires the company to implement clearer disclosures and a more streamlined process for customers to decline or cancel their memberships. Approved claimants can receive payments via check, PayPal, or Venmo, with distribution expected in late 2026. The Federal Trade Commission warned consumers to watch for refund scams, noting that neither the agency nor Amazon will require a payment to release the settlement funds.