Amazon Prime customers may receive up to $51 in refunds following a $2.5 billion settlement with the Federal Trade Commission.
Millions of Amazon Prime customers may be eligible to receive a refund of up to $51 as part of a $2.5 billion settlement with the Federal Trade Commission. The agency alleged that Amazon utilized specific enrollment and cancellation processes that impacted consumer experience between June 23, 2019, and June 23, 2025. To qualify for the settlement, customers must have been U.S. members who either enrolled through the challenged processes or attempted to cancel via the online system but were unable to do so. Interested consumers can visit the official settlement website for specific eligibility details and instructions on how to file a claim. The deadline to submit a claim is July 27, 2026. The Federal Trade Commission warned consumers to remain vigilant against potential scams during the process. The agency noted that consumers should not have to pay a fee to receive the settlement payment, as the Federal Trade Commission will not require any money to be sent to secure the refund.