Jesú Araque identifies fights and noise as the most common sources of conflict in Bogotá's 123 emergency line calls.
Bogotá residents frequently report conflicts of coexistence, with the 123 emergency line receiving over 10 million calls between January 1, 2022, and May 31, 2026. Data collected by Jesú Araque shows that approximately 2 million of these calls were for fights and 1.5 million were for noise.
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Fights, noise, and mistreatment account for roughly four million reports, reflecting issues with intolerance and a lack of respect for norms. The localities of Suba, Kennedy, and Engativá are frequently cited for fights, mobility issues, and the consumption of psychoactive substances. Kennedy, Suba, and Bosa are the areas with the highest concentration of reports regarding mistreatment. Jesú Araque stated that the high volume of calls is often managed by a limited number of police forces. He noted that the numbers show a reality that cannot be ignored, stating that Bogotá needs to recover a citizen culture to prevent violence and build a more secure city.